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Tuition and Courses
Q1: Does the fee of NTD51,000 cover accommodations and meals?
A: The tuition fee includes lunches, but accommodations are not covered. MTC does not offer accommodation services.
The tuition fee covers the expenses derived from the activities between 9:00 a.m. ~ 4:00 p.m., Monday to Friday. For safety reasons, it is suggested individual applicants stay with family, or stay at a recommended location with their parents.
Q2: Does the fee of NTD51,000 cover tour expenses or insurance?
A: Lunches, textbooks, tutors, field trips (NOT including the cost of the snacks or souvenirs which are bought by the students), and administration fees are covered. As for the insurance, according to the latest insurance regulation in Taiwan, the insurance fee for those under and above 15-year-old students are different (No higher than NTD$300), and the information will be announced until further notice.
Q3: Does the fee of NTD51,000 cover airport pick-up service?
A: MTC doesn't provide airport pick-up service.
Q4: How do you place students in classes? Will it be appropriate for my children's Chinese proficiency level?
A: The placement test, student orientation, and parent conference are held on the first day of each session. Students are placed into a suitable class based on their Chinese proficiency level and age. Each age group is divided into five levels. The Program is designed for students whose Chinese is a second Language. If your child is a local student or his/her four skills (listening, speaking, reading, and writing) are approximately native level, we suggest he/she apply to programs for local students.
Q5：Should my child attend class when a typhoon strikes? Are there any make-up classes?
A：No make-up class will be held and no refund will be made for course cancellation due to force majeure (such as typhoons or natural disasters.) Class cancellations follow announcements made by the Taipei City Government.
Q6：Is it necessary to participate in the field trips? If an activity is cancelled due to force majeure, is it possible to postpone it?
A：Your child can choose to withdraw from field trips if you think the activity is unfit for him/her to attend. No refund will be made and no accommodations are offered for parents who wish to accompany their children on the trip. The MTC reserves the right to adjust the class schedules and activities. The MTC may cancel tours without any make-up or date-change due to safety concerns (such as typhoons or natural disasters.)
Registration
Q1: The summer camp times do not fit my schedule. Can my child join the class midway?
A: MTC Summer Camp upholds a standard for its education norms and quality. ALL STUDENTS ARE REQUIRED TO ATTEND THE ORIENTATION AND PLACEMENT TEST ON THE FIRST DAY OF CLASS. Students may leave the camp early as a result of schedule conflicts; however, students are NOT allowed to join the class midway through. This policy is set to ensure the teaching quality demands of other students and parents will not be compromised.
Q2: If our schedule changes and we are unable to attend the whole duration of the camp after having completed the registration, is tuition refundable?
A: The total fee of 2024 NTNU Mandarin Summer Camp is NTD51,000( the tuition fee is NTD50,000, and the registration fee is NTD 1,000). According to the refund guidelines of Mandarin Training Center and National Taiwan Normal University, only the tuition fee is refundable. The administration fee and the registration fee will not be refunded. The refund policy is as follows:
For credit card:
Condition 1: Full of the tuition fee will be refunded if MTC cancels the camp.
Condition 2: 90% of the tuition fee will be refunded for applications submitted before the first day of the program.
Condition 3: 50% of the tuition fee will be refunded for applications submitted before 1/3 of the program has been completed.
Refunds will not be processed until the end of August. As there are multiple procedures necessary to complete the refund, it may take 2 months working days.
Q3: What information should I fill out in the on-line application?
A: Student's name, birth date, passport number, parent/guardian contact information(email account, phone and cell-phone numbers, fax number, address) , emergency contact in Taiwan, diet and learning special needs, self-evaluated Chinese proficiency, mental and physical health status.
Q4: How should I pay the tuition?
A: You can pay the fee in NT dollars with credit card. After you complete the registration form online, details of the payment process and refund policy will be included in the “Payment Process Notice” sent through email. Registration is accepted only after you have paid by the deadline. Otherwise, your seat will be opened to waiting list applicants.
Attention: All bank charges will be borne by students.
Q5：How is my application coming along? When will I be contacted about my application?
A：After registering online, you will receive a confirmation email containing your student application number.
You can check the progress in "Application Status" on the website within 1~2 working days after registering/ paying.
Please check your application number:
The Payment and Application Process is displayed as "Pending", which means that MTC has received your application information and we will send a payment notice (including payment information and refund regulations) by email.
If the Payment is displayed as "Received", it means that the Mandarin Center has received your card fee.
If the Application Process is displayed as "Completed", it means that your payment and application information have been confirmed, and the registration is successful. We will send the "pre-departure notice" of the course activities by email in early June.
Dining
Q1: How are the meals are served at the camp? Do you offer special meal catering for specific dietary needs of students (such as vegetarian, no beef, pork or seafood...etc.)?
A: The lunch meals served by MTC are Chinese style lunch boxes, Taiwanese style local food, or Western light meals. The meals are chosen with concerns for nutrition, cleanliness, and children’s preferences. Please mark your special needs in your application.
Q2. Is drinking water provided?
A: There are water dispensers at school. Students may bring a water bottle for drinking.
Q3: My child is very picky about food at home. I am afraid s/he may not be used to the meals served by the camp and not eat.
A: The quantity of each meal will be adjusted based on each day's physical activity level. Each meal must be sufficient, nutritious, and tasty. We also try to promote good dietary habits and teach children not to eat junk food. For students who are picky eaters, we encourage him/her to finish the meals we serve. You can also choose to prepare lunch for your child, but there will be no fee deduction provided.
Clothing
Q1. How are summers in Taiwan? Do we only need to bring summer clothing?
A: The average summer temperature in June and July is around 35 degree Celsius. In addition to packing summer clothing, we suggest you bring one or two thin long-sleeve coats or shirts, which your child may need in air-conditioned indoors and protect him/her from sunburns. Also, you may ask your child to bring an umbrella or raincoat with him/her for occasional rainy weather.
Accommodations
Q1. Do you provide accommodations?
A: Mandarin Training Center DOES NOT provide accommodations for students.
Due to safety concerns for your child, we recommend arranging for your child to stay with relatives or friends in Taiwan. Or, you may consult the Recommended Accommodation List, and contact the nearby hotels or hostels with convenient transportation.
Transportation
Q1. How to get to the NTNU?
Heping Campus: No. 129 He-ping East Road Sec.1, Taipei City
MRT: Take Songshan-Xindiam Line、Zhonghe-Xinlu Line and get off at Guting Station. Take the Exit 5, and walk straight for 5~8 minutes.
Bus: Take bus 3、15、18、74、235、237、672、He-ping Line, and get off at the stop-"Shida(National Taiwan Normal University)"or "NTNU, General Building".
Gongguan Campus: 116 No. 88, Section 4, Tingzhou Road, Wenshan District, Taipei City
MRT: Take Xindian Line (Green Line) "Gongguan Station" Exit 1 and walk to Section 4 of Tingzhou Road for 10 minutes.
Bus: Take bus: 0 South, Green 13, 30, 74, 109, 236, 251, 252, 253, 278, 284, 290, 530, 606, 623, 642, 644, 647, 648, 650, 660 to "Normal University" branch station
Q2. How do you arrange the transportation for the field trip days? Do we need to pay fares for transportation?
A: We hire buses and use public transportation on field trip days. The expenses and fares are covered by the tuition. Counselors accompany children on all the trips to watch over them. Buses are hired from a registered bus company which is contracted by MTC as a regular service. All buses are owned by the company and all meet the standard of government safety regulations. Passenger insurance is legally required. Moreover, the service years of all buses do not exceed five years. Bus models will be adjusted based on the number of participants.
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