FAQ

Registration

The summer camp times do not fit my schedule. Can my child join the class midway? MTC Summer Camp upholds a standard for its education norms and quality. ALL STUDENTS ARE REQUIRED TO ATTEND THE ORIENTATION AND PLACEMENT TEST. Students may leave the camp early as a result of schedule conflicts; however, students are NOT allowed to join the class midway through. This policy is set to ensure the teaching quality demands of other students and parents will not be compromised.
If our schedule changes and we are unable to attend the whole duration of the camp after having completed the registration, is tuition refundable? The total fee of NTNU Mandarin Summer Camp included the tuition fee, and the registration fee NTD1,000.

According to the refund guidelines of Mandarin Training Center and National Taiwan Normal University, only the tuition fee is refundable. The administration fee and the registration fee will not be refunded. The refund policy is as follows:
For credit card:
  1. Condition 1: Full of the tuition fee will be refunded if MTC cancels the camp.
  2. Condition 2: 90% of the tuition fee will be refunded for applications submitted before the first day of the program.
  3. Condition 3: 50% of the tuition fee will be refunded for applications submitted before 1/3 of the program has been completed.
  4. Refunds will not be processed until the end of August. As there are multiple procedures necessary to complete the refund, it may take 2 months working days.
What information should I fill out in the on-line application? Student's name, birth date, passport number, parent/guardian contact information (email account, phone and cell-phone numbers, fax number, address), emergency contact in Taiwan, diet and learning special needs, self-evaluated Chinese proficiency, mental and physical health status.
How should I pay the tuition? You can pay the fee in NT dollars with credit card. The Payment Notice (including payment information and refund policy) will be sent via email 7–14 working days after the Application Number Assigned letter is received. Registration is accepted only after you have paid by the deadline. Otherwise, your seat will be opened to waiting list applicants.

Attention: All bank charges will be borne by students.
How is my application coming along? When will I be contacted about my application? After registering online, you will receive a Application Number Assigned email containing your student application number. We will send a payment notice within 7–14 working days.