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  FAQ  
   

Tuition and Courses

Registration

Dining

Clothing

Accommodations

Transportation


Tuition and Courses

Q1: Does the tuition fee of 1,580 USD cover accommodations and meals?
A: The tuition fee includes lunches, but accommodations are not covered. MTC does not offer accommodation services.
The tuition fee covers the expenses derived from the activities between 9:00 a.m. ~ 3:00 p.m., Monday to Friday. For safety reasons, it is suggested individual applicants stay with family, or stay at a recommended location with their parents.


Q2: If our schedule changes and we are unable to attend the whole duration of the camp after having completed the registration, is tuition refundable?
A: The total fee of 2021 NTNU Mandarin Summer Academy is USD1, 580.Registration fee is USD30. According to the refund guidelines of Mandarin Training Center and National Taiwan Normal University, only the tuition fee is refundable. The administration fee and the registration fee will not be refunded. The refund policy is as follows: For credit card:
Condition 1: Full of the tuition fee will be refunded for applications submitted at the month you pay.
Condition 2: 90% of the tuition fee will be refunded for applications submitted from the next month you pay and before the first day of the program.
Condition 3: 50% of the tuition fee will be refunded for applications submitted before 1/3 of the program has been completed.
Condition 4: No refunds will be given for applications submitted after 1/3 of program is completed.
For electronic bank transfers:
Condition 1: 90% of the tuition fee will be refunded for applications submitted before the first day of the program.
Condition 2: 50% of the tuition fee will be refunded for applications submitted before 1/3 of the program has been completed.
Condition 3: No refunds will be given for applications submitted after 1/3 of program is completed.
Refunds will not be processed until the end of August.


Q3: What information should I fill out in the on-line application?
A: Student's name, birth date, passport number, parent/guardian contact information(email account, phone and cell-phone numbers, fax number, address) , emergency contact in Taiwan, diet and learning special needs, self-evaluated Chinese proficiency, mental and physical health status, payment method (credit card or electronic bank transfers ;US dollars or NT dollars).

Q4:How should I pay the tuition?
A:You can pay the tuition fee in NT dollars or in US dollars. For international payments, please make the tuition payments with credit card. For payments made in Taiwan, you may use either credit card or electronic bank transfers (not by ATM transfers).
After you complete the registration form online, details of the payment process and refund policy will be included in the “Payment Process Notice” sent through email at the beginning of April, all tuition payments will start at April 6th.
Registration is accepted only after you have faxed or emailed your payment receipt by the deadline. Otherwise, your seat will be opened to waiting list applicants.
Attention: Tuition paid in USD can only be wired to the indicated NTNU USD account and tuition paid in NTD is to be transferred to the indicated NTNU NTD account.

Q5:How is my application coming along? When will I be contacted about my application?
A:We will show all the applicants' application progress on “Application Status” of our website and update it at 10 am (GMT+8) from Monday to Friday. Please note it usually takes 1-2 days to process due to the time-difference. For privacy concerns, we only post the APPLICATION NUMBER which you receive from the on-line application system and when you have finished applying. If you have completed the application process, you will receive the Confirmation of the Registration Completion. In June 2021, we will send you the Program Information Package.


Registration

Q1: The Program times do not fit my schedule. Can the student join the class midway?
A: MTC Summer Academy upholds a standard for its education norms and quality. ALL STUDENTS ARE REQUIRED TO ATTEND THE ORIENTATION AND PLACEMENT TEST ON THE FIRST DAY OF CLASS. Students may leave the camp early as a result of schedule conflicts; however, students are NOT allowed to join the class midway through. This policy is set to ensure the teaching quality demands of other students and parents will not be compromised.

Q2 : If our schedule changes and we are unable to attend the whole duration of the camp after having completed the registration, is tuition refundable?
A: The total fee of 2021 NTNU Mandarin Summer Academy is USD1, 580.Registration fee is USD30.
According to the refund guidelines of Mandarin Training Center and National Taiwan Normal University, only the tuition fee is refundable. The administration fee and the registration fee will not be refunded. The refund policy is as follows:

For credit card:
Condition 1: Full of the tuition fee will be refunded for applications submitted at the month you pay.
Condition 2: 90% of the tuition fee will be refunded for applications submitted from the next month you pay and before the first day of the program.
Condition 3: 50% of the tuition fee will be refunded for applications submitted before 1/3 of the program has been completed.
Condition 4: No refunds will be given for applications submitted after 1/3 of program is completed.

For electronic bank transfers:
Condition 1: 90% of the tuition fee will be refunded for applications submitted before the first day of the program.
Condition 2: 50% of the tuition fee will be refunded for applications submitted before 1/3 of the program has been completed.
Condition 3: No refunds will be given for applications submitted after 1/3 of program is completed.

Refunds will not be processed until the end of August.


Q3. What information should I fill out in the on-line application?
A. Student's name, birth date, passport number, parent/guardian contact information(email account, phone and cell-phone numbers, fax number, address) , emergency contact in Taiwan, diet and learning special needs, self-evaluated Chinese proficiency, mental and physical health status, payment method (credit card or electronic bank transfers ;US dollars or NT dollars).

Q4 How should I pay the tuition?
A: You can pay the tuition fee in NT dollars or in US dollars. For international payments, please make the tuition payments with credit card. For payments made in Taiwan, you may use either credit card or electronic bank transfers (not by ATM transfers). After you complete the registration form online, details of the payment process and refund policy will be included in the “Payment Process Notice” sent through email at the beginning of April, all tuition payments will start at April 6th. Registration is accepted only after you have faxed or emailed your payment receipt by the deadline. Otherwise, your seat will be opened to waiting list applicants.

Attention: Tuition paid in USD can only be wired to the indicated NTNU USD account and tuition paid in NTD is to be transferred to the indicated NTNU NTD account.

Q5.How is my application coming along? When will I be contacted about my application?
A: We will show all the applicants' application progress on “Application Status”of our website and update it at 10 am (GMT+8) from Monday to Friday. Please note it usually takes 1-2 days to process due to the time-difference. For privacy concerns, we only post the APPLICATION NUMBER which you receive from the on-line application system and when you have finished applying. If you have completed the application process, you will receive the Confirmation of the Registration Completion. In June 2021, we will send you the Program Information Package.


Dining

Q1: How are the meals are served at the camp? Do you offer special meal catering for specific dietary needs of students (such as vegetarian, no beef, pork or seafood...etc.)?
A: The lunch meals served by MTC are Chinese style lunch boxes, Taiwanese style local food, or Western light meals. The meals are chosen with concerns for nutrition, cleanliness, and student’s preferences. Please mark your special needs in your application.

Q2. Is drinking water provided?
A: There are water dispensers at school. Students may bring a water bottle for drinking.


Clothing

Q1. How are summers in Taiwan? Do we only need to bring summer clothing?
A: The average summer temperature in June and July is around 35 degree Celsius. In addition to packing summer clothing, we suggest Students to bring one or two thin long-sleeve coats or shirts, which may be needed in air-conditioned indoors and protection from sunburns. Students may also bring an umbrella or raincoat with for occasional rainy weather.

 Accommodations

Q1. Do you provide accommodations?
A: Mandarin Training Center DOES NOT provide accommodations for students.

Due to safety concerns for your child, we recommend to arrange for your child to stay with relatives or friends in Taiwan. Or, you may consult the Recommended Accommodation List, and contact the nearby hotels or hostels with convenient transportation.

Transportation

Q1. How to get to the Mandarin Training Center at NTNU?
A: Address: 6F Bo-ai Building, No. 129 He-ping East Road Sec.1, Taipei City
MRT: Take Songshan-Xindiam Line、Zhonghe-Xinlu Line and get off at Guting Station. Take the Exit 5, and walk straight for 5~8 minutes.
Bus: Take bus 3、15、18、74、235、237、672、He-ping Line, and get off at the stop-"Shida(National Taiwan Normal University)"or "Shida 1"

Q2. How do you arrange the transportation for the field trip days? Do we need to pay fares for transportation?
A: We hire buses and use public transportation on field trip days. The expenses and fares are covered by the tuition. Counselors accompany children on all the trips to watch over them. Buses are hired from a registered bus company which is contracted by MTC as a regular service. All buses are owned by the company and all meet the standard of government safety regulations. Passenger insurance is legally required. Moreover, service years of all buses do not exceed five years. Bus models will be adjusted based on the number of participants.